Hospitality Management

This course introduces basic financial accounting principles. Topics covered include balance sheets, accounting techniques and cycles, billings, income statements and financial statements.

Prerequisite:
MTH 090 or placement

This course provides an introduction to managerial accounting principles. Topics include the use of accounting information for decision-making and planning, cost-volume-profit analysis, operating and capital budgets, and cost variance analysis.

Prerequisite:
ACC 140

This course is designed to provide the application and use of computerized accounting programs. The step-by-step computer lab approach allows for interaction and comprehension when entering data, analyzing information, and making decisions.

Prerequisite:
ACC 140

This course provides a current view of the business world, with emphasis on small business management and entrepreneurial skills. Current trends in business in the students’ career fields are explored.

This course addresses the importance of effective written and oral communication for success in today’s business environment. The course includes discussion, memo writing, nonverbal messages, report writing and letter writing. The technological, ethical, multicultural, and legal aspects of business communications are also addressed.

Prerequisite:
ENG 111

This course provides students with a thorough understanding of electronic commerce. The course traces the history of electronic commerce, from Electronic Data Interchange (EDI) to today’s Internet marketplace, and covers the future of e-commerce. Security, promotion, sales, and customer service are covered. Case studies and practical exercises help to teach students to implement a successful e-commerce site.

Prerequisite:
BUS 101

This course provides students an analysis of consumer needs, distribution and pricing strategies, positioning, and advertising. Marketing functions, marketing organizations, marketing research, and other key dimensions of marketing are discussed.

Prerequisite:
BUS 101

This course is designed to instruct the student in taking a project from start to finish, including documentation, time lines, allocating resources, and follow-through with update meetings. Designing documentation, assigning necessary resources, and implementing and completing projects is covered.

Prerequisite:
English 111

This course is designed to instruct the student in taking a project from start to finish, including documentation, time lines, allocating resources, and follow-through with update meetings. Designing documentation, assigning necessary resources, and implementing and completing projects is covered.

Prerequisite:
English 111

This course is designed to provide students with a solid foundation to develop professional/relationship selling skills. Emphasis will be on developing an understanding of personal selling, initiating customer relationships, developing customer relationships, and enhancing those relationships.

Prerequisite:
BUS 101

An introduction to business law and the primary principles of law as these apply to business transactions. Topics include employer-employee relationships, consumer protection, negotiable instruments, and special laws.

Prerequisite:
BUS 101

This course is designed to develop the skills needed to deal with ethical issues. It will provide an understanding of appropriate values, ethical pitfalls, applicable codes of conduct, and sound ethical reasons where codes do not apply.

Prerequisite:
HUM 101

This is an introductory course. Students will discuss the history, development, profile and present state of the hospitality and tourism industry. Students will analyze the characteristics of types of service with an emphasis on providing high-quality benefits to the patrons. This course will examine the different segments of the hospitality and tourism industry, specifically the lodging, food service and travel and tourism industries and will help students to understand their organizational structures, functions and terminology in the broader concept of "service".

Pre or Co-requisite:
BUS 140 Project Management.

Prerequisite:
completed Associate of Applied Science in Business or equivalent.

This course is designed to provide students with the theories and practical applications of leadership they need to manage in the hospitality and tourism industry. The leadership challenges of human resources, organizational behavior and organizational change are explored from a human capital perspective. Students will examine the role of leadership for hospitality and tourism professionals and the distinction between leaders and managers, and apply team-building, coaching and conflict management skills to enhance leadership potential.

Prerequisite:
HOS 210

This course is designed to provide students with the theories and practical applications of leadership they need to manage in the hospitality and tourism industry. The leadership challenges of human resources, organizational behavior and organizational change are explored from a human capital perspective. Students will examine the role of leadership for hospitality and tourism professionals and the distinction between leaders and managers, and apply team-building, coaching and conflict management skills to enhance leadership potential.

Prerequisite:
HOS 210

This course analyzes travel patterns and market forces and their economic, environmental, social and political impact. This provides the framework for an in-depth investigation of public policy and the interrelationships between community and recreational development. Local, national and international cases will be explored.

Prerequisite:
HOS 210

This course provides an overview of marketing theories, principles and concepts as applied to the hospitality industry. It will include, but will not be limited to, attributes and concepts of services marketing, such as consumer behavior, consumer orientation, market segmentation, target marketing, planning, research and analysis.

Prerequisite:
HOS 210

This course takes an operations approach to room management, including front office, revenue management (reservations), uniformed services, housekeeping and engineering. Emphasis is placed upon the management function, coordination and communication within and between departments.

Prerequisite:
HOS 210

This course emphasizes the methods and procedures of internal controls and the generation and analysis of quantitative information for management of hospitality organizations. Hospitality management accounting tools for interpreting and analyzing data that contribute to more effective decision-making are also examined.

Prerequisite:
ACC 141 (or equivalent) and HOS 210

This course is designed to provide instructions about managing a variety of food and beverage operations. Included are the history and development of restaurants; food production and menus; the size, scope and classification of restaurants; principles of various forms of service; principles of menu-making; layout and design of restaurants; marketing and sales promotion; management of personnel and human relations; and food and beverage control procedures.

Prerequisite:
HOS 210

This course examines the common and statutory law of the hospitality and tourism industry in the United States. Included are discussions of the duties and responsibilities of hospitality and tourism businesses to guests, including duties to maintain property, receive travelers and assume various liabilities for guests' property. The legal environment and issues of the hotel, restaurant and travel industry will be discussed and analyzed. Students will evaluate methods of preventing and responding to legal situations as an executive in the hospitality and tourism industry.

Prerequisite:
HOS 210

This course provides students with an understanding of the fundamental principles of facilities planning, management and maintenance in all segments of the hospitality industry. Decision-making processes regarding planning, using facility management systems and taking cost-cutting measures in operations are studied. The interaction of management, engineering and maintenance also are explored.

Prerequisite:
HOS 210

This is a course in which all previous course material and industry experience culminates in a challenge of the student's ability to directly apply the acquired knowledge and skills to understand, develop, and apply entrepreneurial, strategic, management and policy principles to the hospitality and tourism industry. Students work under the supervision of a manager in an appropriate hospitality business or other appropriate setting. Students must complete at least 120 hours of work for the site. In addition to on-site work, the student will attend scheduled seminar sessions at the campus with the program director.

Prerequisite:
Departmental approval

This course provides instruction in general management theories and in the application of those theories to real world situations. Topics covered include planning and organizing, managing and coordinating, and recruiting and staffing. Business-related decision-making processes and problem-solving strategies are addressed.

This course addresses retail store management. Topics covered include financing, warehousing, pricing, displaying, personnel issues, cash handling, and marketing.

Prerequisite:
MGT 102

This course is designed to provide students with the knowledge and skills needed to help organizations meet today’s challenges, and to adapt to the internally and externally changing environments. The course discusses important supervisory concepts and how to apply management principles in today’s rapidly changing world.

Prerequisite:
MGT 102

This course provides instruction on the processes involved in starting and maintaining a small business. Topics covered include market research, finances, organizational planning, controlling inventory, staffing, and the legal issues involved in small business management.

Prerequisite:
MGT 102

This course addresses the qualities and skills that leaders need in a rapidly changing world. The class covers such topics as courage, moral leadership, developing personal potential (personal leadership qualities) sources of power, building a community of followers, emotional intelligence, leading from the heart and mind, independent thinking, problem solving, personality and leadership styles, comparing management and leadership, valuing change, collaboration, relationships and diversity.

Prerequisite:
SOC 105

This course is designed to develop an understanding of the oral communication process. The focus is on improving oral communication skills, idea and message development, and the effective presentation of ideas.

This course provides instruction on the principles and procedures required for the understanding of macroeconomics. Topics covered include analysis, income and prices, monetary, and fiscal policies, and human wants and scarcity.

This course provides instruction on the principles and procedures required for understanding microeconomics. Topics covered include revenue and cost projections, elasticity, market structure, pricing, supply and demand, income distribution, efficiency and profit.

Prerequisite:
ECN 101

Composition I is a course in expository writing, emphasizing those methods which are most frequently used in analysis, evaluation, and argument. Though the course assumes competence in grammar, usage, and mechanics, appropriate review in these skills will be provided as the need arises.

Prerequisite:
ENG 090 or Placement

This course is a continuation of ENG 111 and is designed to teach students to compose effective argumentative essays, including a researched essay. Emphasis is placed on selection and restriction of topics, thesis statements, organization, development, coherence, clarity, and style. Adherence to the conventions of grammar, usage, and mechanics is required.

Prerequisite:
ENG 111

This course is a survey of American literature during the 19th and the 20th centuries. Literature, speech, and writing are assimilated into course experiences. Students are exposed to a variety of literary genres (novels, short stories, dramas, poetry, and essays). Students learn to interpret selected works, and continue to develop their reading and writing skills.

Prerequisite:
ENG 112

This course provides a broad understanding of U.S. social, cultural, and legal history across the following areas and time-periods: European exploration and settlement, the nation’s formative years to the Civil War as crossroads, post Civil War to the early Twentieth Century, the raise of industrial America, two world wars, and the intervening years at home and abroad.

This course introduces students to ethical theories, human conscience, and the process of moral decision-making. Morality and immorality, natural law, values, and ideals are addressed. Philosophical views are applied to contemporary settings.

Students will learn about the processes, elements, and standards of critical thinking. The material covered will help students analyze their thinking patterns, and become active learners who pay attention to crucial elements of reasoning, including assumptions, purposes, implications, and consequences. Students will then learn to apply critical thinking to their own fields of study and beyond to their personal lives to become better decision-makers.

Prerequisite:
ENG 112

This course provides instruction in mathematical problem-solving skills and concepts. Topics include the use of logic and critical thinking in solving problems, analysis of information suggested by statistical data, determination of probability, solution by means of geometry, and other applications of mathematical analysis.

Prerequisite:
MTH 090 or Placement

This course is an introduction to descriptive and inferential statistics, with an emphasis on the collection, analysis, and interpretation of data. The student will learn to interpret statistical information, to discriminate between sound and unsound statistical methods and results, and to make more rational decisions when confronted by statistical data.

Prerequisite:
MTH 120

This course presents a broad overview of the American national government and its various institutions. Topics covered include the Constitution, the legislative, executive and judicial branches, civil liberties, political parties and interest groups. The functions and relationships of state and local governments are also addressed.

This course is an introduction to fundamental concepts in psychology. Topics include theoretical bases, perception, learning, motivation, personality, and the relationship of biology to psychological illness, and treatment.

This course is an introduction to basic sociological concepts and the principles and methods employed in the scientific study of human societies. Topics include the socialization of individuals and groups, social stratification, social organization, deviant behavior, and the influences leading to social change.

This course introduces the practices and principles of interpersonal communication. Emphasis is placed on the communication process, perception, listening, self-disclosure, speech apprehension, ethics, nonverbal communication, conflict, power, and dysfunctional communication relationships.

This course introduces the student to word processing concepts and terminology. Topics and hands-on activities include performing such tasks as creating, formatting and editing documents and tables, merging documents and working with templates. A brief introduction to the keyboard and proper typing techniques will be covered, including an emphasis on speed building and efficiency.

This course will provide the student with a fundamental understanding of spreadsheet applications with emphasis on Microsoft’s Excel product while referencing other spreadsheet programs both past and present.

Prerequisite:
MTH 090 or Placement

This course provides information and resources which promote students’ academic and professional development. The course introduces students to results of research into cognitive psychology and social learning theory which assist students in engaging the expectations of their academic and professional environments.